Comments on: Fix Webcam Issue Error 0x8AC70013/0x8AC70202 of Windows Live Messenger

By: Majedissalib

Majedissalib — Thu, 28 Jul 2011 20:55:00 +0000

yes i disabled them and it works thanks

By: Kin

Kin — Thu, 31 Mar 2011 09:04:00 +0000

I am using XP with NOD32, using the latest version 2009 (Build 14.0.8117.416)
Here is my solution,
1. Sign off and Exit messenger
2. Go to C:Program FilesWindows LiveMessenger
3. Right click on file “msnmsgr.exe”, select “Properties”, a new window of msnmsgr.exe Properties will pop up.
4. Under “Compatibility” tab, look for “Compatibility mode”, if the box “Run this program in compatibility mode for” is checked and show window 2000. Go ahead un-check it.
5. Open messenger again and try to make the video call.
It works for me, hope it work for you too.

By: Asf

Asf — Wed, 19 Jan 2011 02:37:00 +0000

The problem is also VMWare Workstation: It installs virtual adapters. If you disable them, video chat works again.

By: Erick_ge

Erick_ge — Thu, 06 Jan 2011 13:55:00 +0000

yo no tengo McAfee instalado, ni ningun rastro de archivo de este antivirus, como puedo reparar el problema?

By: Optout

Optout — Fri, 31 Dec 2010 00:34:00 +0000

Except I don’t use mcafee

By: Rameznet1

Rameznet1 — Sun, 26 Dec 2010 22:48:00 +0000

still error 0x8ac70013 run …
help me please
rameznet1@hotmail.com

By: Pfuller

Pfuller — Sat, 18 Dec 2010 00:04:00 +0000

I cannot find acure for the following error message (Error: 0x8ac70013) I am using Vista with nod32 anti virus

By: Frank

Frank — Wed, 14 Oct 2009 14:48:40 +0000

Hi there i have xp on computer and use mc fee and my vidio and sound did not work, i have taken your tip and steps to go to notepad and then to sasets.ini and open notepad went to msnmsg. exe and then chance enabled=1 to enabled=0 and save. but you must restart cp and mns live messenger works thank you for the tip Frank

By: bao

bao — Tue, 13 Oct 2009 15:23:48 +0000

I does not haf macafree installed leh. but this still happens

By: singyeace

singyeace — Sat, 10 Oct 2009 22:48:21 +0000

i can not get sound or video on my msn i do not have mcafee so can you help me with this so i can get my web cam running thank you

By: J

Fri, 02 Oct 2009 11:37:50 +0000

I contacted Windows about this and they sent me an email with a bunch of stuff to try. Everything from re-installing the wecam drivers to a whole bunch of other BS sugestions that did not work. Si I installed YAHOO Messenger.. and it works perfectly. So my suggestion.. until Windows fixes this… ues YAHOO Messenger.

By: SnipeMacey

SnipeMacey — Tue, 15 Sep 2009 20:14:59 +0000

hey this has really helped me as i have just gotten this problem but my sister has had this problem for ages and has been nagging me to sort it so thanks everyone for posting this mind u i had the same differculty saving it but i didn’t think of looking at the comments lol i figured it out by myself lol